Shipping Policy
Last Updated: 09/28/2023
1. Shipping Rates and Methods
Pixite offers worldwide shipping services to customers around the globe. Shipping rates and methods may vary depending on the destination and chosen shipping option. Customers can select their preferred shipping method during the checkout process.
2. Order Processing Time
Orders are typically processed within 3 business days after they are placed. Processing times may be longer during peak seasons or special promotions.
3. Shipping Timeframes
Shipping timeframes depend on the chosen shipping method and the customer's location. Estimated delivery times are as follows:
- Standard Shipping: 3 DaysStandard Shipping: 3 Days
- Express Shipping: 1 DayExpress Shipping: 1 Day
- International Shipping: 5 DaysInternational Shipping: 5 Days
Please note that these are estimated timeframes, and actual delivery times may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Shipping Destinations
Pixite proudly offers worldwide shipping to accommodate customers from various locations. If you're uncertain about shipping availability to your specific destination, please don't hesitate to contact us before placing an order.
6. Shipping Charges
Shipping charges are calculated based on the shipping method chosen during checkout and the destination address. The total shipping cost will be displayed during the checkout process before payment is completed.
7. Customs and Import Duties
For international orders, customers are responsible for any customs and import duties that may apply. These charges are not included in the total order cost or shipping charges and are the recipient's responsibility.
8. Address Accuracy
It is the customer's responsibility to provide accurate shipping information. Pixite is not responsible for orders that are undeliverable due to incorrect or incomplete addresses provided by the customer. In such cases, additional shipping charges may apply to reship the order.
9. Shipping Delays
While we strive to ensure timely deliveries, Pixite is not liable for delays caused by external factors such as weather conditions, customs clearance, or carrier issues.
10. Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that a replacement or refund is provided, subject to carrier policies.
11. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at [email protected].